T-INNOWARE project construction’s elite team will give the customers an analysis of the fund, scale and benefit of the project, and will complete the project’s consulting services including preliminary construction goals, construction solutions and construction scale, etc.

T-INNOWARE provides on-site technical support services for the project implementation. Technical personnel will strictly follow the relevant provisions of the project and the requirements of ISO9001 for engineering survey, equipment installation, software debugging, on-site training, cutover and acceptance.

Customers can submit technical service requests to T-INNOWARE by telephone, fax or e-mail. With the cooperation of customers, T-INNOWARE can log in the equipment through the remote service network to provide technical support services to guide customers to deal with related issues.

T-INNOWARE provides on-site support service, sends professional technical service personnel to the site to provide technical services in time; the service activity and results will form a document, and a technical service report will be generated for the customer for future use.

T-INNOWARE provides regular inspection services for online running equipment, discovers hidden dangers in running equipment timely, reduces the odds of equipment failure, and thus ensures stable operation.

T-INNOWARE provides on-site duty support services to assist customers in the execution and protection of key tasks. T-INNOWARE 's on-duty technical service personnel provide technical support, technical consulting, technical problem tracking, routine maintenance guidance, technical troubleshooting and other services on site.